Freeze dried rose petals

Delivery Information/Shipping

We ship to the UK Mainland only.

We do not deliver to the following destinations or post codes

Returns and Refunds

Returns Policy
IIf you have a problem with your product you must notify us by telephone or email on the day you receive the goods

Need to Return a product? Satisfying our customers is a business philosophy that we respect, practice, and emphasise in our business.

Due to the nature of the products we sell on this site returns cannot be accepted unless they have been damaged in transit or you are not satisfied with your product.

We'll need the following information to authorise your return:

- Customer name
- Invoice number
- Item product code
- Nature of the problem

Privacy Policy

Forget Me Not recognises that respecting user privacy over the Internet is of utmost importance.

We respect your privacy and will maintain the security of any information you share with us.

We never willfully disclose any individual identifiable information with the intent to sell names or email addresses to others.

We DO NOT rent, sell or otherwise forward your name to other companies except for the necessary sharing over secured sites to process your purchase and shipment.

IIdentifying Information.
Iin general, you can visit the our site without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally,we request identifying information when you:

1. Place an order.
2. Request a special service.
3. Register on any of our web sites.
4. Participate in a rebate program, contest, or other promotional offer.
5. Request information or files from technical support or customer service.
6. Provide feedback to an online survey or tell us about an idea or suggestion.

In these instances,we will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What We Do With Your Information?
If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used by us to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service. We do not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

Changes to this Policy.
We may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Terma and Conditions These terms do not effect your statutary rights
PLEASE REVIEW THE FOLLOWING CONDITIONS CAREFULLY BEFORE PURCHASING PRODUCTS FROM THIS SITE. THE FOLLOWING CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Your purchase of a product or service from Forget Me Not is governed by these terms and conditions. Please read them carefully. Placement of an order indicates your acceptance of these terms and conditions of sale and our terms for use of this site. If you do not agree to these terms, please leave the site and do not proceed further with your order. Forget Me Not reserves the right to make changes to this website and these terms and conditions of sale and our terms of use at any time, without notice.

Cancelling Your Order
If you wish to cancel your order we will refund you in full providing we receive confirmation of your decision to cancel by email or telephone before the goods are packed or shipped. Orders must be cancelled within 12 hours of your order, if orders have been packed or shipped you will have to bear the return postage expenses or may only receive a partial refund.

Returns policy
By purchasing products from this site you have read and accepted our returns policy.

Currency
The price you pay is in pounds sterling.

Copyrights and Trademarks
Tradenames, trademarks, are owned by their respective companies and are used for clarification purposes only.

Images
All images on the site are owned by Forget Me Not or their respective companies and are subject to copyright

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